Setting Your Auto Repair Shop’s 2017 Goals

By The Shop Controller Team

“RAISING THE BAR”

When it comes to setting your goals make sure they are challenging enough to inspire you. As the leader of your business, it’s your job to inspire your entire team. Raise the BAR!!!

Break out your goals from annual to monthly, to weekly, to daily. Make these goals and daily measurement highly visible.

When setting your goals be realistic. Goals must bring out the best in people and motivate them to think differently. Accordingly, they should be just out of reach but not out of sight. Harvard University research indicated that goals need to be reached 50 percent of the time for them to effectively change the way we think. If they are reached more frequently than 80 percent of the time, they are not challenging enough.

Now this is really key. You must get your team to buy in to these goals. You must break these numbers down and clearly show how hitting these realistic goals really benefits them personally!

TOP 5 GOALS

  1. Productivity for your technicians
  2. 5 STAR REVIEWS
  3. Car count
  4. Sales
  5. Operating expenses

We all know “Insanity is doing the same thing over and over again and expecting different results.” If you want big time improvement. You have to consider making major changes. Contact ShopController today.  See how our updated state of the art repair management program can deliver the huge boost you’re looking for in 2017.

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